HR Officer - Internal Firm Services

Strengthen Client Relationships

• Support senior manager/manager (SM/M) to build up long term relationship with undergraduates, placement offices and professors of universities;
• Representing PwC to attend some students' events;
• Support SM/M to build relationship with graduates during recruitment process so that PwC is considered as "employer of choice" in one region;
• Help SM/M to promote graduate recruitment within the firm, e.g. producing marketing materials, arranging briefings;
• Help SM/M to make partners and managers committed to graduate recruitment campaigns, e.g. booking interviews;
• Maintain code of conduct and consult M/SM if there is any problem during the process;
• Implement the recruitment processes for referral candidates and keep all parties informed;

Graduate Recruitment Campaign Methodology and Tools

• Produce analysis reports;
• Implement recruitment campaigns, including all the logistics & administration details;
• Maintain Recruitment Tracking System (RTS);
• Answer phone calls of graduate recruitment hotline;
• Read and reply mails in graduate recruitment mailbox;
• Screen graduates applications;
• Coordinate with universities on both pre-recruitment and recruitment activities, e.g. arranging campus presentation;
• Coordinate with universities for scholarship and internship programs;
• Coordinate with students on pre-recruitment activities, e.g. arranging workshop, firm visit and PwC Premium Development Program, etc;
• Coordinate with L&D on training for graduates and interviewers;
• Interview candidates for internship position;
• Coordinate with M&C on marketing materials such as presentation slides, publications, web site, etc; and
• Support SM/M on Graduate Recruitment initiative projects, e.g. enhancement of GRTS.

• Bachelor’s degree with a major in Human Resource Management preferably;
• At least three years’ working experience, preferably in graduate recruitment within a services or multinational corporation environment;
• Strong verbal and written communication skills in English and Mandarin;
• Negotiation, influencing and consultative skills with an ability to build strong client relationships;
• Client service focus with demonstrated resourcefulness, initiative and flexibility;
• Proven project management experience and strong organization skills;
• Ability to work autonomously with minimal direction;
• A high level of discretion and confidentiality;
• A team player;
• Ability to handle pressure and manage conflicting demands;
• A 'can do' attitude whose enthusiasm and energy is welcomed as part of the team; and
• The ability and willingness to coach and develop other team members.