Company
Western Union Business Solutions is a division of The Western Union Company, a NYSE-traded, Fortune 500 Company. We enable companies of all sizes to send and receive cross-border payments and manage foreign exchange. With deep expertise in moving funds around the globe, access to over 135 currencies, and a global financial network spanning more than 200 countries and territories, we help companies spend less time managing international financial transactions and more time growing their businesses.
We have extensive experience working with clients in a variety of sectors, including import and export, wine and spirits, agriculture, mining, and non-profit. We also offer customised solutions for legal, financial and educational institutions.
Role
This is an exciting opportunity for a driven and motivated business development professional to join our team in India. A key focus in this role is to establish new business relationships, effectively identify and communicate appropriate solutions to the client base.
Key Responsibilities:
- Head Profit & Loss account for the region
- Responsible for TRL (Transactions, Revenue, Locations) of the region
- Relationship management with Banks and Agents to drive business
- Identify, evaluate and incorporate new business opportunities to the business plan through liaison with other industry bodies
- Drive sales structure through agent management channel with effective planning and coordination
- Drive marketing and sales promotion activities with agents and manage agent training
- Manage agent budgets (revenue, expenses, profitability in business)
- Oversee and review lead management process to ensure strong pipeline at all times
- Competition mapping & ensuring WU maintains its value proposition in the market
- Liaison with operations, marketing and other related functions to build programs, facilitate resolutions and drive regional / organizational objectives.
- Manage outsourced resources (AMAR resources, manage their targets, reviews, goal settings, appraisals, marketing activities)
- Working closely with agent partners to measure the effectiveness of the investment / business plan on a monthly basis, understand the needs of the agent network & market and design introduce appropriate tools to drive transactions and revenues
- Take ownership of new projects and drive implementation
Qualifications, Skills & Experience
- 7 to 10 years of sales experience in Financial Services (preferred focus on forex and trade services)
- Reporting directly into Business Head, India
- Knowledge of Indian cities, markets, customer needs & requirements from a trade/ forex perspective
- Agent channel management skills and experience
- Team management, goal setting, coaching, training
- Strong negotiation skills and business understanding
- Willingness to travel, about 70% of the time
- Should be fluent in English and Local Language (Speak/Read/Write)
- Strong presentation, communication and networking skills
- Strong understanding of Financial Services Regulatory environment and relevant policies with a focus on forex and trade
- Experience in managing brands & business where product / service delivery is through third parties
Why Join Us? Simple:
Be INSPIRED
DRIVEN to perform
Get CONNECTED
Be RESPONSIBLE for outcomes
Become a GAME-CHANGER
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